Dear Raghavendra Kadiri,
Aspiring Minds is running a recruitment drive for GENPACT targeting 2011 Batch Pass outs. This is a great opportunity to kick start your career.
About GENPACT:
Genpact is a global leader in business process and technology management, offering a broad portfolio of core enterprise and industry-specific services. Putting process in the forefront—coupling deep process knowledge and insights with focused IT capabilities, targeted analytics and pragmatic reengineering—the Company delivers an integrated solution. Services are seamlessly delivered from a global network of centers to meet a client’s business objectives, cultural and language needs and cost reduction strategy.
Company Website: www.genpact.com
Position Offered: Process Associate
Salary Offered: CTC Rs. 96,000 upto Rs. 2,20,000, plus Transport – Rs. 15,600 p.a., plus VIC – Rs. 0 to Rs. 5,000 (basis performance)
Education background:
- Any grad/Undergrad (pending results/backlog in final year)
- BE/B.Tech candidates need to sign 1 year bond
Experience:
Freshers OR At least 1 year work experience in a helpdesk / customer service role desired
Proficient language skill in US English
Communication Skills (Verbal and Written):
- Clarity of Speech
- No heavy accent
- Rate of speech adaptable to customer conversation
- Proper English Grammar
- Pronunciation
- Spelling
- Punctuation
- Excellent vocabulary and use of common phrasing
- Attentive listening
Technical Skills:
- Familiar with MS Operating Systems
- Familiar with Wi-Fi networks and USB peripherals
- Technical understanding of MS Operating Systems (Windows XP, Vista, Windows 7)
- Knowledge of current MAC Operating Systems
- Demonstrated ability to properly diagnose and resolve
Personal Skills/Expectations:
- Exhibits high degree of professionalism
- Proactive ownership of responsibilities
- Promotes continuous improvement
- Strict adherence to business policies
- Ability to multitask
- Able to type 50 wpm with 90% accuracy
- Demonstrated attentive listening
- Demonstrated confidence when presented with difficult situations
- Ability to adapt conversation to skill level of customer
- Demonstrated customer service skills
Location: Uppal/Cyber Gateway (Hitech City)/DLF (Gachibowli)
Profile: Technical troubleshooting
Shift: 24/7
If you are interested to participate, please confirm your participation on this link www.myamcat.com
Open the above URL
- Click on sign in button on the top and enter the below username and password
- After signing in, go to Invitations button on the left and click on “Accept Invitation”.
Apply immediately on www.myamcat.com before Thursday i.e. 18th August, 2011 by evening 6:00 PM after signing in with the username and password which will be sent to you in a separate mail.
Thanks,
Team Aspiring Minds
Disclaimer: This Email does not constitute a final Interview Call letter or offer of employment. The candidates who will register on the above link, will be shortlisted on the basis of their profiles, Resume and AMCAT Scores and will be informed again about further course of action.
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